Help please idk what to do

im new to fontself i want to to turn alpha sets i made in canva into otf files , i get as far as batch and it puts the files there but you cant see the actual letters i have viasat internet and i have streaming services with no problems but will not upload to actually see the letters i orginally had the sized at 500x500 and even tried 300x300 and still same thing … they are faux embroidery alphabet
thank you

Hi, please have a look at all troubleshooting options here: https://help.fontself.com/en/articles/2140008-extension-issues-in-photoshop